Payment FAQs

Once you have selected the desired product, our trusted payment gateway accepts the below mentioned payment options to confirm the order and complete the transaction online:

  • Credit/Debit Cards: Visa, MasterCard, Rupay, Maestro, American Express and Diners
  • Internet Banking
  • EMI
  • UPI
  • Google Pay,Amazonpay, Freecharge, Mobikwik, PayTM, Phonepe
  • Pay on Delivery (available in selected pin codes).

We do not store Credit / Debit card numbers, CVV / Security Code, Pin for 3D Secure, Expiry date on any of its servers and only collects in a session while making a transaction.

All your transactions online are protected & secured by SSL (secure socket layer) technology.

Our team will never request you to share any of your card or account related details over email or over phone.

The Credit Card EMI payment option is available only above a minimum order value which varies from bank to bank. For given order value, only the eligible banks will be displayed under the issuing bank list on the EMI payment page on Croma.com.

  • For Bank Credit Cards: EMI payment option is applicable on all purchases worth Rs 5000/- and above made on HPWorld using selected Bank credit cards.
  • For Bajaj Finserv: You need to have a Bajaj Finserv EMI card and it is available on selected Products only. The tenure is mentioned on the product page to be selected at the time of checkout.

Once you have selected the desired product, you can add it to your cart and proceed to check out. On the Payment Page, select EMI and follow the below mentioned steps:

  • Select the Credit Card issuing bank of your preference [Enter your Credit/*Bajaj Finserv]
  • Select the repayment duration (3, 6, 9, 12, 18 or 24 months). The interest rate, monthly EMI and total interest payable will be displayed.
  • Enter your Credit Card issuing bank details.
  • Click “Pay Now”
  • Once the payment is authorized, your order will be processed and shipped.

No Cost EMI is an offer by which you pay your EMI provider only the product price, equally divided over your repayment timeline. For instance, if you buy a Rs.18,000 item at a 6 month tenure, you will pay your EMI provider Rs.3,000 every month for 6 months, amounting to a total of Rs.18,000*. You do not have to pay interest on the product purchased

No Cost EMI is available on selected credit, debit cards on Pinelabs.EMI which can be viewed after selecting the payment mode as EMI and clicking on No Cost EMI .

Yes, we accepts orders through Cash on Delivery except for large appliances like air-conditioners, washing machines, televisions etc. Once order is verified, shipment are processed in the time specified, from the date of confirmation. We also sends notification on registered email Address or mobile Number. We do not offer Pay On delivery option for Order amount greater than Rs.30,000 and if the address is not Serviceable by Courier Agent.